Privacy Policy

Welcome to Krunch. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website [www.krunch.ae] (the “Site”).

By using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, or any information you voluntarily submit via our contact forms or newsletter signups.

  • Usage Data: Information on how you use our Site, including IP address, browser type, pages visited, time spent on pages, and referring URLs.

  • Cookies & Tracking Technologies: We may use cookies and similar technologies to enhance your experience and analyze usage.

2. How We Use Your Information

We use the collected data to:

  • Provide, operate, and maintain our Site

  • Improve user experience and website performance

  • Respond to your inquiries or requests

  • Send updates, promotions, or newsletters (only if you’ve opted in)

  • Comply with legal obligations

3. Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share your data with:

  • Service providers assisting in website operation (e.g. analytics, hosting)

  • Legal authorities, if required under UAE law or to protect our rights and users

4. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is completely secure. We recommend you take steps to safeguard your own data.

5. Your Rights

Depending on applicable UAE data protection laws, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for processing

  • Object to the use of your data for marketing

To exercise these rights, please contact us at [info@krunch.ae].

6. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of those websites.

7. Children’s Privacy

Our Site is not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: info@krunch.ae

FAQ

What is freeze-dried candy and how is it different from regular candy?

Freeze-dried candy undergoes a special process that removes moisture while preserving flavor, shape, and color. The result? A light, airy texture with an intense burst of taste. It's your favorite candy — reimagined with a satisfying crunch and longer shelf life.

How should I store freeze-dried products?

Our products are best stored in a cool, dry place, away from direct sunlight. Keep them sealed in their original packaging to maintain optimal freshness and crunch. No refrigeration needed.

Are your products suitable for gifting?

Absolutely. Our premium packaging and unique product range make Krunch treats perfect for luxury gifting — whether it’s for birthdays, corporate events, or thoughtful surprises.

Do you offer delivery across the UAE?

Yes, we proudly deliver across all Emirates. Orders are processed swiftly and securely, ensuring your treats arrive fresh and full of krunch — right to your doorstep.

We also offer delivery across the GCC and internationally, bringing the Krunch.ae experience to snack lovers around the world. Wherever you are, a world of flavor is just a few clicks away.