Terms Of Service

Welcome to Krunch! These Terms of Service (“Terms”) govern your access to and use of our website [www.krunch.ae] (the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. Use of the Site

You agree to use Krunch in accordance with all applicable local and international laws. You must not:

  • Use the Site for any unlawful or fraudulent purpose

  • Attempt to gain unauthorized access to our systems

  • Disrupt or interfere with the integrity or performance of the Site

  • Upload harmful or malicious content

2. Intellectual Property

All content on Krunch — including text, images, graphics, logos, and designs — is the property of Krunch or its licensors and is protected under copyright and intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

3. User Submissions

If you submit or upload content (comments, messages, media, etc.), you:

  • Grant us a non-exclusive, royalty-free, worldwide license to use, display, and share it

  • Confirm that the content is original and does not infringe on any third-party rights
    We reserve the right to remove content that violates these Terms or is otherwise inappropriate.

4. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of those external sites.

5. Disclaimer of Warranties

Krunch is provided on an "as-is" and "as-available" basis. We do not guarantee that the Site will be error-free, uninterrupted, or secure. To the fullest extent permitted by UAE law, we disclaim all warranties, express or implied.

6. Limitation of Liability

To the extent allowed by law, Krunch and its affiliates will not be liable for any indirect, incidental, or consequential damages resulting from your use of the Site.

7. Termination

We may suspend or terminate your access to the Site at any time, without notice, if we believe you have violated these Terms or applicable laws.

8. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from these Terms shall be resolved in the courts of the UAE.

FAQ

What is freeze-dried candy and how is it different from regular candy?

Freeze-dried candy undergoes a special process that removes moisture while preserving flavor, shape, and color. The result? A light, airy texture with an intense burst of taste. It's your favorite candy — reimagined with a satisfying crunch and longer shelf life.

How should I store freeze-dried products?

Our products are best stored in a cool, dry place, away from direct sunlight. Keep them sealed in their original packaging to maintain optimal freshness and crunch. No refrigeration needed.

Are your products suitable for gifting?

Absolutely. Our premium packaging and unique product range make Krunch treats perfect for luxury gifting — whether it’s for birthdays, corporate events, or thoughtful surprises.

Do you offer delivery across the UAE?

Yes, we proudly deliver across all Emirates. Orders are processed swiftly and securely, ensuring your treats arrive fresh and full of krunch — right to your doorstep.

We also offer delivery across the GCC and internationally, bringing the Krunch.ae experience to snack lovers around the world. Wherever you are, a world of flavor is just a few clicks away.